Q.1.1Are reservations mandatory?
A.1.1E-mail or telephonic reservations are mandatory. It is recommended to book your tour in advance.
Q.1.2What is the minimum time a reservation should be made?
A.1.2One day tours - at least 1 day.
Ext. tours - at least 1 week.
Transfers - at least 6 hours.
Q.1.3What languages are covered by your guides?
A.1.3English, French, German, Russian and Italian, each one on request.
Q.1.4Do you operate one person tours?
A.1.4We do operate one person tours, you can find the price in the table of prices on each tour page.
Q.1.5Could itinerary suffer changes?
A.1.5The itinerary could suffer changes in case of bad weather, closed roads, etc.
Q.1.6VAT, drivers, drivers expenses, parking expenses and gas are included in the price?
A.1.6The price shown to you on the website is the TOTAL price. It will not suffer modifications.
Q.1.7What kind of car models do you provide?
A.1.7We work in collaboration with Luxury Transport Romania who ensure us with the following types of cars: Mercedes E-class, Peugeot 406 and Renault Megane II.
Q.1.8Do you provide food?
A.1.8No, but we do stop at good restaurants. This cost is not covered in the total price.
Q.1.9Can I create my own customized tour?
A.1.9Yes, just give us a message from the get a quote area.
Q.1.10Do you provide airport pick-ups?
A.1.10Yes, we do provide airport pick-ups, just contact us in order to get a quote.
Q.2.1Do you accept on-line payments?
A.2.1Yes. We are accepting on-line payments through the secured credit card processor PayPal .
Q.2.2What online payment options are supported on your website?
A.2.2 PayPal currently accepts the following credit cards:
Q.2.3How will online payments be made?
A.2.3After making the reservation of a trip/tour/transfer/accommodation, our staff will check for the availability on the dates given. If available, an invoice will be sent to you by e-mail.
Q.2.4What other means of payment methods do you accept?
A.2.4Our company can accept the following means of payment:
Q.2.5What currency do you accept?
A.2.5We only accept RON, USD, EURO and GBP payments.
Q.2.6Do you cover museums and attractions fees?
A.2.6No, we do not cover the entrance fees.
Q.2.7Driver, guide, and their expenses are included in the price?
A.2.7Yes, everything related to their expenses is covered.
Q.2.8Taxes, gas, and parking are included in the price?
A.2.8Yes.
Q.3.1Is accommodation included in the price?
A.3.1For extended tours accommodation is included in the price.
Q.3.2What conditions do you offer?
A.3.2Our accommodations are at least 3* in comfort and have great services.
Q.3.3What is a country-inn or local accommodation?
A.3.3A welcoming country house, where you will stay under the same roof with your Romanian guest. They offer one bathroom per room, dinner and breakfast.
Q.4.1Is Romania part of E.U. now?
A.4.1Romania is a full member of European Union since 1st of January 2007.
Q.4.2Do USA citizens require a visa?
A.4.2No, USA citizens do no require a visa.
Q.4.3What countries require a visa?
A.4.3You can check the list of countries that require a visa at the official webpage of the Romanian Ministry of Foreign Affairs at www.mae.ro.
Q.4.4What is the local currency in Romania?
A.4.4Even if Romania is in the E.U. it has not yet adopted Euro. The currency in Romania is RON, locally named LEU.
Q.4.5Are ATMs' available?
A.4.5ATMs' are available in all cities. You can check out the MasterCard ATM Locator at http://www.mastercard.com/atmlocator/index.jsp and the Visa ATM Locator at http://visa.via.infonow.net/locator/global/jsp/SearchPage.jsp
Q.4.6What electric power system do you use in Romania?
A.4.6Do not forget that in Romania electric power is at 220 voltages, AC, 2 pronged.